Legal
Refund Policy
Last updated: January 2026
Course refunds
You may request a full refund within 7 days of purchase, provided you have completed no more than 25% of the curriculum.
Certification refunds
Test access codes are refundable only if unused. Once an examination has been started, refunds are not available.
How to request
Email refunds@sellingunderstood.com from your account email. Approved refunds are issued within 7 business days.
