Arcade
Discovery Dash
Better questions. Bigger conversations.
Race through customer conversations by asking better questions, uncovering what matters, and turning surface-level requests into meaningful discovery.
Discovery4 minintro
1 credit a play, from the membership's allowance.
Arcade games are not sold one at a time. The Arcade membership is the way in, and it opens every game in the library.
How to play
Move through each customer scenario by deciding what you should ask next. You will be given information about the customer and the conversation as it develops. Choose the question or conversational direction that helps uncover the information you still need. Look beyond the customer's initial request. Try to understand: - what they are trying to accomplish, - why it matters, - what is influencing the decision, - what concerns may exist, - and what information is still missing. The goal is not to ask the most questions. It is to ask the questions that matter most.
The rest of Play
One game in a growing library.
The Arcade is a library of short games, each training a part of the method. The membership opens all of them.